Illescas and Perez (2020) discovered that among elementary school administrators, teamwork appeared as a significant and favored technique for handling conflicts in a recent study done in the Philippines. When it comes to the origins of conflict in educational settings, educators and administrators argue that personality attributes are the primary factors involved.
Conflict has inevitable consequences when one holds the post of school administrator. Many times, the school administrator is the main person to handle requests and issues from a wide range of stakeholders, such as parents, students, teachers, and non-teaching personnel. In order for issues to be effectively addressed, the principal of the school needs to have great people skills as well as a tendency toward critical and creative thinking. Developing a deeper understanding of conflict is essential for becoming a successful conflict mediator. Someone who views conflict as an ever-evolving, dynamic process knows that it can be avoided and handled skillfully. The study of conflict resolution techniques shows that conflict need not always be connected to bad outcomes. Provide a new and better configuration in view of the current system’s gradual dismantling. All parties’ needs should be met by the suggested order.
The school or district may see an increase in work satisfaction and productivity as a result of the settlement. Acquainting oneself with the jargon related to change is crucial for successfully navigating the dispute resolution process. Afterwards, it is necessary to interact cooperatively with opposing interests in order to progressively cultivate agreement and consensus over a selected solution. To manage conflict, an administrator needs to learn the many approaches needed to help people come to a mutually beneficial agreement. Establishing a positive atmosphere and establishing the agenda, figuring out the best alternative to a negotiated agreement, stepping back from demands and emotional outbursts, applying pressure to reach a settlement, looking into potential paths for resolution, and attending to the needs of all parties are some of these tactics. Being able to properly manage conflict is a talent that school administrators who are busy with other obligations may find difficult to possess. This relates to the need for thoughtful reflection on the mechanics of a conflict scenario combined with emotional awareness. These feelings have the power to direct people toward mastering the aforementioned abilities. The final critical skill is the ability to resolve conflicts. This requires developing a personal value system, comprehending the mission of the school thoroughly, communicating openly and often with educators, taking a cooperative approach to problem-solving, being skilled at navigating the uncertainty that arises in conflict situations, and having a strong sense of confidence in one’s ability to supervise the conflict resolution process.
